Technical Support

Pre-Auction

Do you want to bid in a Live Auction?

The following are the step-by-step instructions to allow you to participate in a live auction on icollector.com:

1. Register with icollector.com, instructions below.
2. Get Approved to Bid in the auction you are interested in, instructions below.
3. Preview the lots within the auction.
4. Place absentee/max bids if you are interested in bidding prior to the auction day. instructions below.

Registering with icollector.com

Registering with icollector.com is quick and easy! Here is how:

1. Go to the registration page if you haven't already done so. Create a username/password combination, enter your name and provide us with a valid email.
2. Review the user agreement and privacy policy. Check off that you have read and accept the user agreement and privacy policy.
3. Click the Submit Registration button at the bottom of the page.
4. A confirmation email will be sent to the email address you provided. The email contains a link that you need to click to confirm your account. If you do not receive the email please check your spam box.
5. After you have confirmed your account, you will be logged into icollector.com and ready to proceed.

Getting Approved to Bid in an Auction

Getting approved to bid in an auction is simple! Here is how:

1. You must be a registered user of icollector.com . [Not registered? Click Here]
2. Select the auction you are interested in from the list of Live & Upcoming Live Auctions on the main page or from the auction listing page. Click the Get Approved To Bid button or link.
3. Log in with your icollector.com username/password. You may already be logged in already, if so skip this.
4. Depending on the auction house's required data, fill in or confirm your information to submit to the auction house.
5. Read the privacy policy and the auction house's terms and conditions, then click the Get Approved for this Auction button.
6. In most cases you will be automatically approved to bid, in a very few cases the auction house will need to manually approve your information before you will be allowed to place any bids. In either case you will be notified VIA your email address when you are approved to bid in the auction.

Absentee/Max Bidding

An absentee bid is a bid placed before the start of an auction. Bidders are allowed to place absentee bids on an item up until the item is opened for live bidding. When live bidding begins our system will bid on the Bidders behalf up to the amount of their absentee bid. If the system can win you the item for less than the absentee bid it will.

To place a bid, navigate to the item you are interested in. Enter the amount you are willing to bid and click the Place Max Bid button. You will be prompted to confirm your intention to bid, click ok to finalize your bid. That’s it!

If you would like to increase your bid you can do so through the same routine. You will not outbid yourself. For example, if you are the current high bidder at $200 and you left a maximum bid of $250 and you would like to increase it to $400, just enter $400 then click the Place Max Bid button, confirm, you will still be current high bidder at $200 but your maximum bid will be updated to $400 from $250.

If you would like to view the items you have bid on and their corresponding Absentee Bids, Login to your account.

Cost of Bidding

As a buyer on icollector.com, you don't pay anything to browse and bid. You will pay the auction house directly in the specified auction currency when you win a lot in an auction. The Auction House will contact you notifying you of what you have won and how much you owe. The total amount that you need to send to the Auction House will be composed of the following where applicable:

1. The amount of your winning bid;
2. The applicable buyer's premium;
3. Any shipping and handling fees;
4. Sales taxes.

A buyer's premium is an amount traditionally paid by the buyer to the auction house for every purchase in a live auction. This premium is a percentage of the final price of a lot. For example, if an auction house charges a buyer's premium of 10% for amounts below $1,000, you will have to pay an additional $50 when you purchase a lot for $500.

To find out about buyer's premiums and other charges, please read the terms and conditions of sale outlined in the auction overview page of each individual auction carefully.