PAYMENTS:
ALL LOTS MUST BE PAID FOR IN FULL PRIOR TO SHIPPING. All bidders agree to make payments in full in Canadian Funds as per the invoiced amount at the conclusion of the auction. All Purchases made in US Funds will be accepted at 2% below the day’s posted exchange rates.

No Items will be released or delivered to any bidder until payment is received in full. The Auctioneer reserves the right to request up to 25% deposits prior to bidding on certain lots deemed necessary by the sole discretion of the Auctioneer. Any deposited collected that cannot be applied to winning bids will be refunded back to the bidder within 48 hours of the conclusion of the auction. We cannot be held responsible or liable for refunds that are delayed by banking institutions. If you require special payment conditions these must be presented to the Auctioneer and accepted prior to bidding.

Bidders will automatically be banned from participating in any future auctions if payment exceeds 15 days from the conclusion of the auction. Please note for anyone with outstanding invoices will be unable to participate in any future auctions until payment has been made. All bidders and or agents registered on behalf of a bidder authorize the auctioneer to bill the credit card registered with the auction event for the full amount of all purchases made by a registered bidding account if payments are not made within the terms of sale. The bidder and or Agents agree that any deposits made will be forfeited and applied to the amount owing.

ACCEPTED PAYMENT METHODS
VISA
Mastercard
AMEX
Money Order/Bank Draft
Personal Cheque/Check
Paypal
Wire Transfer
Electronic Bill Payment – Scotiabank, CIBC, Royal Bank or BMO Customers


You can save the 3% Credit card or PayPal fee on your invoice if you would like to pay by one of the following methods: Cash, Debit, Cheque, Money Order, e-Transfer, wire Transfer or Bill Payment.

All personal cheques must clear our bank before we ship your order. Cheque clearing can take up to 10 business days. Please contact us if you would like to pay with Credit Card, have us send you a PayPal money request, or to have your invoice total adjusted down 3% for the alternative payment methods.

For e-Transfer Payments please send the payment to; auctions@colonialacres.com and use the password colonialtransfer.
Cheques/Money Orders can be sent to:
Colonial Acres Coins
991 Victoria Street North
Kitchener, Ontario, Canada
N2B 3C7

For customer who would like to use the bill payment option please contacts us for your account number. Once you have attained your account number follow these simple steps: log into your account, go to the bill payment option, the click on Add Payee, search “Colonial Acres”, type in your account number and add us to your payee list. Once added simply follow the instructions on your screen to process your payment.

SHIPPING AND DUTIES:

Pick up and Shipping will be calculated and added onto the final invoice. Final invoices will be emailed to purchasers within 12 hours of the auction ending.

You may pick-up lots from the auction event once payment has been received and approved, as well you may make arrangements to pick your auction lots at Colonial Acres in Kitchener up to 7 days after the auction has concluded.
Please call or email ahead to make arrangements to have your auction lots ready or if you have selected Pick-Up when you sign up for the auction. You will be contacted by email within 2-3 business days when your order is ready. Please do not come in until you receive this email.

All shipments will be shipped with tracking and signature where available. Shipments outside of Canada; duties and delivery are the sole responsibility of the purchaser.

We will not combine any Colonial Acres website orders with auction orders for shipping, nor will we hold or combine auction orders. This process slows down our shipping and processing times.


Delivery within Canada typically takes 7 -10-business days from receipt of Payment. USA can take up to 10-15 business days. International shipping generally can take 4-10 weeks (please allow up to 12 weeks to ship to Australia or New Zealand using surface package, or contact the store to arrange for Express post – additional fees will apply).

All International Orders must be shipped with a tracking number and will be a minimum of $50.00 shipping cost, but can exceed this amount depending on the weight of the package. We will contact you with the correct shipping cost.

RETURNS:

Returns will only be accepted by the auctioneer in the case of an error in our listing, and or a misattributed item (NO RETURNS on bulk lots or any lot that contains more than 6 items).

All returns must be received back within 7 days of receiving your winning lots. Returned lots must be in all original packaging and condition as sold in auction, any items that have been opened or altered in any way will be void any return privileges. Auction Premiums are non-refundable on all returns or cancelled items.

Any disputes regarding lots that are not brought to the auctioneer's attention within 28 days will forfeit all rights to return your items under any circumstances.

All floor bids are deemed as final and no returns will be accepted under no circumstances to a floor bidder, or his/hers agents representing your bid.