Auction Payment Info

Accepted Payment Methods: PayPal
**If you win an item in our online charity auction: PLEASE DO NOT SUBMIT PAYMENT BEFORE YOU RECEIVE YOUR INVOICE FROM CANCER GETS LOST, VIA EMAIL!!**

CGL will email itemized invoices to ALL winning bidders within 4 DAYS of auction close, including item total + shipping cost.

In the email with your invoice, there will be a link to the Cancer Gets Lost PayPal account (the same one linked in the DONATE button on CGL's website), for winning bidders to complete payment.

**Please do NOT go directly to the PayPal site or app to make payment; you MUST use the PayPal link on our website in order for the winning bid payments to be made to our fiscal sponsor FJC, for them to process. If you try to make a payment via the Paypal site or app, FJC will never see or process it.

PLEASE make sure that you enter the exact amount from your invoice when you make your PayPal payment! This includes winning bid amount(s) and shipping cost.

Payment is expected in full within 7 calendar days of the day the invoice is received. Acceptable method of payment is PayPal only, which must be made directly to the Cancer Gets LOST PayPal account, accessible externally and only on CancerGetsLost.org.

**Make sure to PLEASE forward your PayPal email receipt to CGL so that we can start the invoicing process.

*Please include your shipping AND billing addresses in the email, as they are not always listed in the PayPal receipt, and we need it for both shipping and tax receipt purposes! * Email: CGLauctions at gmail dot com

IMPORTANT NOTE: If the name on your Paypal account used to pay for your auction item is NOT your real full name (i.e. a nickname or name of business), you must let us know! CGL does not have access to our Paypal account, nor are we able to see any addresses you input into your Paypal. Our fiscal sponsor FJC sends us a report of payments to our Paypal account, but requires that they match the REAL FULL NAMES of winning bidders (for tax receipt purposes)!

CGL is a 501c(3)-sponsored organization. Our fiscal sponsor FJC, A Foundation of Philanthropic Funds (a 501c(3) public charity that provides management of charitable giving), oversees all of the financials for Cancer Gets Lost – including our PayPal account.

Auction Shipping Info

Winning bidders are responsible for ALL shipping costs.

**ALSO: the winning bidder is responsible for ANY/ALL Customs and Import Duties, which vary by country. Please check your own country fees/duties before placing bids, and decide for yourself if you are willing and able to cover the additional fees/duties!**

Because CGL is a 2-person operation that we run in our spare time, and CGL’s fiscal sponsor FJC has to verify and process payments from over one hundred different winning bidders, please note: it will take up to 4 WEEKS after you've paid your invoices before we are able to start shipping out items to winning bidders in the 2020 Cancer Gets Lost Online Charity Auction! In order to avoid fraud, which sadly has been an issue for CGL in the past, we take extra time to confirm absolutely every aspect of each winning bidder’s payment information.

Full disclosure: only one person is handling the auction packaging & shipping alone, on top of a full-time job - which is why shipment of all CGL auction packages will take place in March 2020. We appreciate your patience in advance!

Shipping of all auction items will take place AFTER all payments have been received, confirmed and processed by FJC.

When possible, we combine shipping when multiple items are purchased by the same buyer. If one item requires a poster tube and another requires a box, we will have to ship two separate packages to one buyer.

All domestic packages will be shipped via USPS Priority Mail and include both insurance and tracking. (FYI: insurance is free for items valued up to $50, but we must pay $2-$8 more per package to insure items of higher value).

All overseas packages will be shipped via USPS International Priority Mail and will include tracking. (FYI: Priority Mail International shipments are insured against loss, damage, or missing contents up to $200 – but it is prohibitively expensive to add on additional insurance).

Please note: to save money and help the environment, we are repurposing boxes and packaging for some auction shipments.

We are not able to ship liquid items outside of the United States.

Shipping notifications with tracking info will be emailed to winning bidders when items are shipped out.

CGL has to adhere to international shipping restrictions. There are also a few countries that require prohibitively high customs fees when items arrive, so we try to avoid shipping there. On top of that, CGL has experienced stolen/lost shipments in several countries, and that cost comes out of our operating budget. Therefore, please check the list of countries below that we are unable to ship to, before bidding in this charity auction. Thank you.

If your country is listed below and you are still interested in participating in this auction, please contact us in advance of registration to discuss our options!

Afghanistan, Algeria, Angola, Antigua & Barbuda, Argentina, Belarus, Bosnia & Herzegovina, Brazil, Burundi, China, Comoros, Congo, Cote D’ivoire, Cuba, Egypt, El Salvador, Falkland Islands, Gambia, Gibraltar, Greenland, India, Iran, Iraq, Jordan, Korea (North and South), Kuwait, Lao, Liberia, Madagascar, Moldova, Mongolia, Montenegro, Montserrat, Myanmar, Niger, Nigeria, Pitcairn, Reunion, Russia, Saint Helena, Saint Pierre & Miquelon, Saudi Arabia, Serbia, Sierra Leone, Somalia, South Georgia, Sri Lanka, Sudan, Suriname, Syria, Tanzania, Togo, Tuvalu, Uganda, Uzbekistan, Wallis & Futuna, Yemen.