Visa or Mastercard only unless specifically pre-approved by Edward Roberts International for another method of payment. Payment for your invoice will automatically be charged to your Visa or Mastercard on file in your ERI or iCollector.com auction registration immediately after the auction unless prior alternative arrangements are agreed in writing by Edward Roberts International.

To make arrangements to pick up or ship property, or to inquire on shipping status please contact pj@eriwine.com. PLEASE NOTE: We will not accept shipping instructions via telephone.
Clients who plan to pick up their purchases can schedule an appointment by email at info@eriwine.com. 24 hour notice is requested. Our warehouse location is: The Lockup 350 W. Kinzie St. Chicago, Il 60610. For clients who will be shipping their purchases please specify how you would like your wine shipped i.e. which transport company, what level of service, whether you want insurance, and how you want to pay for the shipping. Payments for shipping go directly to the transport company. We do not bill or collect for shipping. Please note that once property leaves our warehouse Edward Roberts International is not responsible for any damage or loss which may occur while in the transport company's possession or at time of delivery. All claims of this nature should be filed by the buyer with the transport company. Please also note that Edward Roberts International does not guarantee that a transport company will honor a claim even if the transport company is at fault and the shipment has been insured. Edward Roberts International will assist clients with filing claims if requested to do so. All boxes are weighed prior to pick up and we take and keep an image of most wines before they leave our warehouse. For price quotations on shipping, please contact the transport company of your choice. We do not quote prices for transport companies. Edward Roberts International will prepare your wine for shipping, fill out airbills for you and request the pickup of your wine by the transport company. PLEASE NOTE: For wines being repacked for shipping, original packing materials will not be included unless specifically requested by buyer. Buyers using UPS for their shipping will receive email confirmation of the pick up date and tracking number. Buyers who specify air shipping for their wines should be aware that changes in pressure can result in easing or failure of corks, particularly with older wines.